Help & Policies
Every MakRew policy and guide in one place. Can't find what you need? Visit the Help & FAQ page or contact us.
For learners & parents
Terms of ServiceThese Terms are the agreement between you and MakRew ("MakRew", "we", "us") for using makrew.live and booking classes. By creating an account, booking a session or paying…Cancellation & Refund PolicyCancel or reschedule a class free of charge up to 12 hours before it starts. Cancel your plan any time before its last day: the unused balance is refunded.Child Safety & Parental ConsentAny learner under 18 takes MakRew classes only through a parent's or guardian's account, after verified parental consent, in sessions that are recorded and open to the pa…Health, Fitness & Wellness DisclaimerYoga, pilates, zumba and other movement or breathing classes are physical activities with a risk of strain or injury, and they are not medical treatment. Every learner (o…Learner Code of ConductEvery MakRew class should feel safe, respectful and focused on learning, for you and for your teacher. These are the house rules for learners and parents.Learner FAQQuick answers about classes, plans, payments, cancellations and your account.
For everyone
Privacy PolicyWe collect only the personal data we need to run your classes, keep sessions safe and get paid; we never sell it. This policy explains what we collect, why, how long we k…Cookie Policymakrew.live uses essential cookies and browser storage to work. Analytics and session-replay tools run only as described below, and you can change your choice at any time…Grievance Redressal PolicyWe acknowledge every complaint within 48 hours and resolve it within 30 days, as required by the Consumer Protection (E-Commerce) Rules, 2020. This policy covers learners…Disclaimer & IP Notice- MakRew classes are for learning and personal development. They are not medical, psychological, legal or professional advice.
For teachers
Teacher Terms & ConditionsThese terms set the standards every MakRew teacher agrees to: class quality, punctuality, cancellations, conduct and how the engagement works. They form part of your offe…Teacher Code of ConductEvery MakRew class must be safe, respectful and focused on the learner. This code applies in sessions, messages, recordings and any other contact with MakRew learners and…Teacher Payout PolicyYou are paid monthly for the classes you complete, at the rates per completed session in your offer letter, by bank transfer.Teacher FAQAnswers for MakRew teachers, and for anyone thinking of teaching with us. Anything else: career@makrew.live.Teach@MakRew FAQEverything to know before applying to teach on MakRew.